South West Autohaus is celebrating our 3rd anniversary, opening in February 2020 to provide better service for our customers and for the environment. Our customers are those who want less of the ‘same’ and more ‘different’ when it comes to customer service, experience and community responsibility.
Owner and operator Gareth Toddun has over 20 years automotive experience as a Factory Trained Master Technician and most recently as a Certified Product and Service Automotive Trainer for two German Manufacturer's. Gareth has spent the last 5 years adapting training modules directly from Munich and Stuttgart and certifying local dealer network Technicians and Service Advisors across the Australia.
Doug, a Geelong local, joined us in January and has over 8 years BMW experience with an Electric Vehicle Certification to ensure we are prepared for the future of automotive.
Fritz joined in our team late in 2021 as a Trainee Mechanic now fully qualified who shares a keen passion for German Vehicles.
Simon is our Customer Service Advisor. With a vast background in automotive experience from local dealerships in Geelong over the years, Simon is your first point of contact.
New addition to the team is Mitch, another Geelong local who has 5 years experience with Volkswagen and most recently 5 years with BMW.
All of our team continue to attend training modules yearly on the latest technology for German Vehicles as well as in 2022 attended AutoMechanika in Frankfurt, Germany attending a week long conference all about future technology and specially electric vehicles.
And a special mention to our important team member Foredog Halle the French Bulldog, who is our dog bowl fresh water inspector with over 6 years experience of looking adorable and increasing our Instagram likes!
We are committed to driving change without compromising the future. We have invested in a water filtration unit ensuring we have pre-treatment facilities to minimise the amount of contaminates enter our water ways. We've replaced plastic granule hand wash with a sustainable hand wash using walnut shells. We also do not provide paper invoices and have a reduced dependency on paper and plastics with specific waste recycling management as well as a important responsible disposal of oil programme.
We want to do everything in our power to leverage our experience to change peoples perceptions and attitudes towards the industry. Change in customer service, change in community responsibility and change in the way servicing our vehicles impact our environment Our customers should expect more and we want them to get it, we don’t want anyone walking away feeling like they’ve got nothing for their money.